Genuine Customer Testimonials and Product Reviews
FIRST AND FOREMOST, EVERY REVIEW HERE IS FROM A VERIFIED CUSTOMER WHO BOUGHT OUR PRODUCTS AND WAS GIVEN NO DISCOUNT NOR OTHER INCENTIVE FOR THEIR REVIEW.
Net Promoter Score (NPS) is a loyalty metric developed at Harvard and adopted by two-thirds of Fortune 1000 companies.
NPS is calculated from the response to one simple question: "How likely are you to recommend us to a friend and why?"
Every Pump customer is asked this question by an independent survey institution 21 days after ordering.
We use the resulting NPS score and feedback to continuously improve our products and service. For comparison, our NPS is currently 55 which reflects the 4/5 star graphic you see above.
Below are genuine recent survey results. We also encourage you to Google us to see other independent reviews.