Customer Testimonials and Product Reviews
FIRST AND FOREMOST, EVERY REVIEW HERE IS FROM A VERIFIED CUSTOMER WHO BOUGHT OUR PRODUCTS. Challenge any business that you consider buying from about potential fake reviews.
Net Promoter Score (NPS) is a customer loyalty metric introduced by Harvard Business Review and has been widely adopted by two-thirds of Fortune 1000 companies.
NPS is calculated from the response to a simple question: How likely is it that you would recommend us to a friend?
Every Pump customer is asked this question by an independent survey institution 21 days after ordering.
I use the resulting NPS score and feedback to continuously improve my products and service. For comparison, our score is currently 47 which reveals the 4/5 star graphic you see above.
Below are unaltered, genuine recent survey results. I also encourage you to Google our reviews to see other independent reviews on Pump.