Shipping Information

All orders ship from Sydney, Australia. Please note that Pump cannot accept responsibility for lost or misplaced parcels once the carrier has delivered the parcel (as evidenced by the tracking data).

Within Australia:

Standard Shipping includes tracking and is FREE for orders of $99 and over, otherwise $6.95. You can elect at no extra cost to require Signature on Delivery. We strongly recommend this choice and cannot take responsibility for lost or stolen parcels once they have been delivered. Standard Shipping typically takes 2-5 business days to arrive depending on your location. For more precise delivery estimates, just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

Express Shipping orders include tracking and are $12.95. You can elect at no extra cost to require Signature on Delivery. We strongly recommend this choice and cannot take responsibility for lost or stolen parcels once they have been deliveredExpress Shipping orders typically arrive within 1-2 days. Express Shipping orders placed before 2pm Sydney time and delivering to metro areas will typically arrive the next business day. Express Shipping orders to Western Australia and regional areas will typically arrive within 2-3 business days. For more precise Express Post delivery time estimates to your location just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

To New Zealand

Standard Shipping includes tracking and is FREE for orders of A$99 and over, otherwise A$6.95. Standard Shipping typically takes 5-7 business days to arrive depending on your location. For more precise delivery estimates, just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

Express Shipping includes tracking and is FREE for orders of $150+, otherwise A$12.95. Express Shipping orders typically arrive within 2-3 business days. For more precise Express Post delivery time estimates to your location just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

To the USA:

Pack and Track Airmail Shipping has tracking and is FREE for orders of US$79 and over, otherwise the shipping cost is A$9.95. Shipping takes approximately 6 business days for delivery. 

To track your order, enter the tracking number we email you into the USPS tracking page. 

Other Countries

Airmail Shipping anywhere else in the world with tracking is A$12.95. Shipping typically takes 7-10 business days to arrive depending on your location. For more precise delivery estimates, just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

 

 

Please note that Pump cannot accept responsibility for customs duties or for lost or misplaced parcels once the carrier has delivered the parcel (as evidenced by the tracking data).

ENQUIRES - Email support@pumphaircare.com