All orders ship from Sydney. Orders placed before 3pm Sydney time will be shipped that working day. Please note that Pump cannot accept responsibility for lost or stolen parcels after the carrier has delivered the parcel.

Standard Shipping includes tracking and is FREE for orders of A$99 and over, otherwise A$6.95. You can elect at no extra cost to require Signature on Delivery. We strongly recommend this choice and cannot take responsibility for lost or stolen parcels once they have been delivered. Standard Shipping typically takes 2-5 business days depending on your location. For more precise delivery estimates, just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

Express Shipping orders include tracking is FREE for orders A$130+, otherwise A$12.95. You can elect at no extra cost to require Signature on Delivery. We strongly recommend this choice and cannot take responsibility for lost or stolen parcels once they have been delivered. Express Shipping typically takes 1-2 days. Express Shipping orders placed before 2pm Sydney time and delivering to metro areas will typically arrive the next business day. Express Shipping orders to Western Australia and regional areas will typically arrive within 2-3 business days. For more precise Express Post delivery time estimates to your location just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

Standard Airmail includes tracking and is FREE for orders of A$99 and over, otherwise A$9.95. Standard Shipping typically takes 5-7 business days to arrive depending on your location. For more precise delivery estimates, just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

Express Courier 2-3 Day Shipping is FREE for orders of A$130+, otherwise A$12.95. 

DHL Express 2-4 Day Shipping is FREE for orders US$75+ and otherwise is A$15 (approx US$11). DHL Express Shipping orders are trackable with DHL from our door to yours with no involvement of the US Postal service or Canada Post. 

Pack and Track Airmail Shipping has tracking and is US$7.50 and takes approximately 7-11 business days. 

DHL Express OVERNIGHT Shipping to Singapore is FREE for orders SGD99+ and otherwise SGD31. DHL Express Shipping orders are trackable with DHL from our door to yours and have no involvement of your local postal carrier. Orders received before 10am Sydney time will arrive NEXT BUSINESS DAY.

Pack and Track Airmail Shipping has tracking and is SGD14. Approximately 7-11 business days for delivery. For more precise Airmail delivery estimates to you, just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

DHL Express 2-4 Day Shipping is FREE for orders US$75+ and otherwise US$23. DHL Express Shipping orders are trackable with DHL from our door to yours and have no involvement of your local postal carrier.

Pack and Track Airmail Shipping has tracking and is US$9.95. Approximately 7-11 business days for delivery. For more precise Airmail delivery estimates to you, just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

DHL Express Shipping is FREE for orders €99+ and otherwise €19. DHL Express Shipping orders are trackable with DHL from our door to yours, have no involvement of your local postal carrier and typically arrive within 3-4 business days

Pack and Track Airmail Shipping has tracking and is €8.50Airmail Shipping typically takes approximately 7-11 business days. For more precise delivery estimates to you, just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

DHL Express Shipping is FREE for orders AED650+ and otherwise costs AED110. DHL Express Shipping orders are trackable with DHL from our door to yours, have no involvement of your local postal carrier and typically arrive within 3-4 business days

Pack and Track Airmail Shipping has tracking and is AED40. Airmail Shipping typically takes approximately 8-12 business days. For more precise delivery estimates to you, just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post delivery estimates page.

DHL Express Shipping is FREE for orders INR 7,400+ and otherwise costs INR 1,000. DHL Express Shipping orders are trackable with DHL from our door to yours, have no involvement of your local postal carrier and typically arrive within 2-4 business days.

DHL 3-5 day Express shipping is FREE for orders US$150+ (otherwise US$23)

DHL Express Shipping orders are trackable with DHL from our door to yours and have no involvement of your local postal carrier.

Airmail shipping with tracking is US$9.50) and typically takes 8-12 business days to arrive depending on your location. For more precise international Airmail delivery estimates, just enter our Sydney 2000 postcode and then your postcode where prompted on this Australia Post international delivery estimates page.

Please note that Pump cannot accept responsibility for customs duties or for lost or misplaced parcels once the carrier has delivered the parcel (as evidenced by the tracking data).

See our Refund Policy here https://pumphaircare.com/pages/refund-policy

ENQUIRES - Email support@pumphaircare.com